Return policy

You have the right to withdraw from the purchased goods within 14 days of the date of receiving the parcel (without giving a reason).

If this right is exercised, the Buyer is obliged to submit a written statement of withdrawal from the contract and send the delivered product to the store address. The cost of return shipping is covered by the Buyer.

Return address:

Poppy Head, E-Commerce Solutions Sp. z o.o.
Centrum Panattoni, ul. Logistyczna 6,
05-250 Ciemne, Dok 31-27
(note: Withdrawal from the contract / Return)

To initiate a return, you can contact us at hello@poppyhead.pl Please remember that returns will have to be sent to the following address:

A properly protected parcel should be sent to the address:

Poppyhead.pl, E-Commerce Solutions Sp. z o.o.
Centrum Panattoni, ul. Logistyczna 6,
05-250 Ciemne, Dok 31-27
(note: Withdrawal from the contract / Return)

the cost of sending the product back is borne by the Buyer

The withdrawal form can be downloaded from this link: link

If you have any questions about returns, you can always contact us at hello@poppyhead.pl